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Important information


What are cookies?
A cookie, also known as an HTTP cookie, web cookie or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser.
Why do we use them?
Cookies fulfil different roles. Some are required for site functionality, some allow us to analyse how our site is used and some are from third parties (eg Google).
Cookies make browsing websites more efficient, give the opportunity for advanced functionality and also allow our website team to analyse how the site is used (through Google Analytics for example).  A great example of a cookie at work is putting a product in your basket without completing the purchase. You may return a few days later to see the same item in your basket; it is the cookie on your computer that identifies to the website that you have returned and re-populates your basket.
Why do you collect data on how visitors use your site?
Firstly, it’s important to point out we don’t collect any data that can identify a unique user or contact data on that person (unless of course you volunteer such information via, say, the contact form).
We use Google Analytics to track how anonymous users make use of our site. The data we receive allows us to ensure our site remains easy to use, fully functional and gives users, such as you, the best possible experience.
Why do we need to outline them in this document?
The ICO (Information Commissioner’s Office) and UK Government have begun to enforce the E-Privacy Directive. The E-Privacy Directive is an EU based directive aimed at privacy protection in a digital environment.
The directive is aimed at informing and educating web users on what cookies the websites they visit use and what they are for. The premise behind the directive is that users will have more control over their online privacy and gain a greater understanding of information collected (although we must point out that information collected on our site cannot be used to identify a single user).
What cookies do we use?
As noted earlier, our cookies fall into three categories -
  • those that are required for functionality
  • those that allow us to collate and analysis site usage statistics
  • those that are used by third parties (such as Facebook).
We use the following types of cookies on this website:
  • Essential cookies - Some cookies are essential for the operation of our website. For example, session cookies are required to run the website. If, as a user, you opt to disable these cookies the website will not function and you will not be able to use it.
  • Performance/Analytical cookies ­- We use cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use such cookies to keep track of which pages are most popular to ensure they are the easiest to find.
  • Functional cookies - We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access your account. We could also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online.
What if you don’t want to allow us to use cookies?
You can clear the cookies on your browser by following instructions found here. You can also block cookies from our site, or any other site you visit, using your browser settings. Unfortunately, if you chose to take this approach you will no longer be able to view our website as a number of the cookies listed above are critical to the site’s usage.
Need more information?
If you’d like more information on cookies and the ICO’s directive, please visit the ICO site.

By continuing to use this site you agree to the use of cookies. Find out more about cookies and how to change your settings here.